Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days unless otherwise stated. Pre-order items require additional processing time, which will be listed on the product page.

Pre-Orders

Pre-order items are made or prepared after purchase. Estimated shipping time is 4–6 weeks, but this is an estimate and not guaranteed. Delays may occur due to production or logistics.

Shipping Rates & Delivery

Shipping rates are calculated at checkout. Delivery times are estimates and may vary based on location, carrier delays, weather, or customs.

Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Lost, Stolen, or Delayed Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If an issue occurs, we recommend contacting the carrier directly.

International Shipping

International orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the customer.

Shipping Delays

Shipping times are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

Incorrect or Damaged Items

If you receive a damaged item or the wrong item or size, contact us within 48 hours of delivery with clear photo evidence so we can resolve the issue.